Administrative Communications System (Outgoing and Incoming) and Electronic Transactions

An electronic system for scanning and archiving letters issued by or received by the entity/organization, whether external or internal correspondence, the system also undertakes the automatic numbering of letters, printing barcodes, providing mechanisms for transmitting letters to users and departments, and tracking procedures, tasks, and approvals associated with outgoing and incoming letters.

The administrative communications system is considered similar to the electronic archiving system, as it is concerned with archiving documents of outgoing and incoming letters and correspondence, providing tools for editing PDF documents, searching within documents, and other archiving tools, however, the administrative communications system additionally provides a specialized information scope that handles information related to letters, such as senders and recipients, the subject of the letter, management of its attachments, and other incoming and outgoing management tools.

Transactions are the set of procedures, processes, and activities that employees carry out within the entity or organization to produce a specific output, these transactions are usually done through paper forms or through emails, electronic transactions or transaction automation means that these transactions are converted into an electronic form through a specialized transaction system that transfers the transaction between the users or employees concerned according to specific rules and paths, to improve the quality of operations and services, facilitate work for employees, and provide performance indicators that help improve quality.

If your organization relies primarily in its communications with other entities and institutions on letters or paper correspondence, whether by creating outgoing letters or receiving incoming letters, then you will most likely need an administrative communications system to organize and track those letters, create tasks, and request approvals from the users concerned.
The lack of a transaction management system in this case may lead to several risks, such as delayed response to and processing of incoming letters, difficulty in searching old correspondence, and loss or damage of the paper originals of documents, which may often result in financial losses.
Also, if your organization suffers from delayed internal transactions and difficulty in dealing with them, or if other systems, such as the enterprise resource planning (ERP) system, do not cover all procedures in your organization, then you need an electronic transactions system to manage the flow of your operations effectively.

• A modern system built on the latest web technologies
• User friendly, as the system provides easy and practical interfaces according to international patterns
• A system that supports fully digital transformation (paperless)
• The system serves prominent customers in various governmental, semi-governmental and private sectors
• The system provides various linking and integration mechanisms through the availability of programming interfaces (APIs), and through linking with other systems, such as linking with the electronic fax system.
• The system applies the best security and protection mechanisms in accordance with international standards, such as: encryption, two-factor authentication, and others.
• Our system is characterized by the ease of entering transactions into the database, and the ease of searching for them, displaying them, and following them up
• We pay great attention to understanding the nature of the customer’s business and administrative procedures, and carefully analyzing and documenting his requirements before implementing the system, to ensure the success of the application and the suitability of the system with the special needs of the customer’s work environment
• Our system has high flexibility that allows it to be customized and installed in all organizations in various sectors
• We also pay great attention to training the users concerned in using the system, and ensuring that knowledge is fully transferred, to ensure obtaining the highest return on investment (ROI) for the organization from implementing the system
• Our technical team is ready to provide support anytime * for free